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Creating Efficient, Secure and Magical Package Delivery Solutions with Melody Akhtari of Luxer One

Melody Akhtari - Luxer One

In 2011, Amazon introduced TV & movie streaming as part of its Prime subscription service. Perhaps unsurprisingly, this boosted Prime subscriptions, boosting Amazon sales, and creating a boom in package deliveries. Today, nearly 47% of package deliveries come from Amazon! In multi-family and mixed-use buildings, this created a huge problem. Melody Akhtari (@iMelody, TW), Director of Marketing & Communications at Luxer One (@LuxerOne, TW), says that what started as a front desk courtesy in these properties is now a major headache. Luxer One has the solution.

Luxer One is a technology company specializing in secure delivery and convenient pick up of goods. The company’s smart package lockers and access control technology are used across industries, including residential, retail, commercial, and higher education.

As multifamily’s most trusted name in locker technology, Luxer One has deployed thousands of lockers throughout the USA and Canada to facilitate the delivery of goods for customers. The high-quality locker hardware is designed and manufactured in the United States, and Luxer One’s in-house developers and designers build the system’s software applications. Lockers can be fully customized to unique customer scenarios, from vibrant colors and wraps to customized UX screens.

The Luxer One team started innovating 24/7 automated locker solutions in San Francisco in 2005, with the Luxer One brand launching in 2013. Today, the company is headquartered in Sacramento, CA, with over 150 employees globally. In late 2018, Luxer One joined the ASSA ABLOY family of security and access control brands.

Melody believes deeply in the power of brand promise, led by the drumbeat of a central company credo. She helped to refine and promote Luxer One’s mission statement of “relentlessly improving how the world receives goods.” During her first year with the company, Melody also supported Luxer One’s sister company, Laundry Locker, which was dedicated to convenient dry cleaning for multifamily residents of San Francisco.

In this episode Blake and Melody discuss:

  • How package lockers increase both efficiency and a buildings bottom line.
  • What property owners should be considering when planning for package locker services in their buildings.
  • Ensuring accessibility to package locker services through compliance and customization.

Learn more about Luxer One and their line of products visit LuxerOne.com. You can also follow Luxer One on Facebook, Twitter, and LinkedIn.

Connect with Melody Akhtari on Twitter, @iMelody, and on her LinkedIn page.

Find more of The Future of Living Podcast online at https://futureoflivingpodcast.com. Connect with us on Twitter and Instagram, @FutureLivingPod.

The Future of Living Podcast is produced by Media Club. Learn more at https://mediaclub.co.


Homebase brings the smart apartment experience to new build and retrofit multifamily with trusted technology that delivers intuitive building access control with smart locks, automation of property management, new revenue with property-wide WiFi, and IoT technology amenities residents enjoy. All completely installed and managed for the multifamily innovation leaders of this decade.